Agora Tours Isabela

Privacy Policy

Last updated: 17.05.2024

Agora Tours Isabela, operating as Agora GPS Expeditions SA, values the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [Website URL] or use our services.

1. Information We Collect

We collect personal information provided voluntarily by users, such as name, email address, phone number, and billing information, when they register for our services or communicate with us through our website.

Additionally, we may automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, and pages visited, through the use of cookies and similar technologies. We utilize Google Analytics to track website traffic and analyze user behavior, as further described in Section 4.

2. Use of Information

We may use the information we collect for the following purposes:

– To provide and maintain our services
– To communicate with users, including responding to inquiries and providing customer support
– To process transactions and fulfill orders
– To personalize user experience and improve our services
– To comply with legal obligations, such as sharing information with the Galapagos Islands National Park authorities for passenger registration purposes

3. Sharing of Information

We may share personal information with third-party service providers who assist us in operating our website and providing our services, such as payment processors and marketing platforms. These service providers are contractually obligated to only use the information as necessary to perform their services for us and to protect it in accordance with applicable laws and regulations.

Additionally, we may disclose personal information when required by law or to protect our rights or the rights of others.

4. Analytics and Tracking Technologies

We use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information about your use of our website through cookies and similar technologies. This information is used to generate statistical reports on website activity and improve our services. Google Analytics may also collect information about your use of other websites, apps, and online resources. For more information about Google Analytics and how it collects and processes data, please visit Google’s Privacy Policy: [Link to Google’s Privacy Policy].

By using our website, you consent to the processing of data about you by Google Analytics in the manner and for the purposes set out above.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the contact information provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date at the top of the policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Agora GPS Expeditions SA
Av. Antonio Gil y 16 de Marzo
200103 Puerto Villamil
Galapagos Islands

Email: [email protected]